Aiventra Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with our AI-powered tools.
1. Information We Collect
We may collect the following types of information:
- Personal Information — name, email address, phone number, and company details you provide through contact forms, quote requests, or account registration.
- Project Information — details you share about your business, website, app, or project when requesting our services.
- Usage Data — pages visited, time spent on our site, browser type, and device information, collected automatically through cookies and analytics tools.
- Communication Data — messages, emails, or chat conversations exchanged with our team or our AI chatbots and agents.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes for our services
- Deliver and support the websites, apps, AI systems, and marketing services we build for you
- Improve our website, services, and AI tools
- Send updates, invoices, or project-related communications
- Comply with legal obligations
3. AI Services and Data Usage
Where our AI chatbots, AI agents, or automation tools process your data as part of a service we provide, that data is used only to deliver and improve the specific service you’ve requested. We do not use client data to train third-party AI models without your explicit consent.
4. Cookies
Our website uses cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can manage or disable cookies through your browser settings or through the cookie preference tool on our site. Necessary cookies required for basic site functionality cannot be disabled.
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our website, hosting, or business tools
- Legal authorities when required by law or to protect our rights
- Business partners only with your consent, for specific collaborative projects
6. Data Security
We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal and project information only as long as necessary to provide our services, meet legal requirements, or resolve disputes. You may request deletion of your data at any time, subject to legal or contractual obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing where applicable
To exercise any of these rights, contact us using the information below.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Aiventra Solutions LTD
Company Number: 17369130
Address: Office 1524 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Phone Number; +447340933655
General Inquiries: info@aiventrasolutions.com
Sales & Project Inquiries: sales@aiventrasolutions.com